Your order will be processed within a 24 to 48-hour timeframe.

The delivery time is 10 to 12 days for Europe, 10 to 14 days for the United States, Canada, and Australia, 20 to 60 days for Africa, and 10 to 20 days for South America, the Arabian Gulf, and Dubai.

Climate change remains one of the greatest challenges of our time. That's why we are continuously working to make our processes more eco-friendly.

You have 14 days to try our product: if you're not satisfied, we will fully refund your purchase price.

(All of our products are covered by this guarantee).

FREQUENTLY ASKED QUESTIONS

What are the shipping times for your products?

We take 2 days to process your order, then 10 to 14 business days to deliver it to you.

Do you ship worldwide?

Yes, absolutely. We ship all over the world.

Do you provide tracking information?

Yes. Please wait 3 days after placing your order and then contact us by email at support@wompower.shop

Some items from my order are missing. What’s going on?

Our products are shipped separately according to your order. For instance, if your order contains items from two different warehouses, you’ll receive two separate deliveries. The rest of your order will likely arrive soon.

I received a damaged item. What can I do?

We’re sorry to hear that. Just send us a picture of the damaged item to: support@wompower.shop and we’ll send you a replacement item as soon as possible.

Where are you located?

We’re based in Châtellarault, France.

I still haven’t received my order. Why is it taking so long?

We apologize for the delay. Sometimes international shipments can take longer than expected due to customs clearance. You can track your order at any time to see its location. If you still feel you need help tracking your package or have questions, please email us at support@wompower.shop.

Do you have a refund policy?

We do our best to resolve any problems our customers might experience with their online items. If you still wish to receive a refund for your order, we can of course process the payment, provided the request is made within 14 days from the order date and the product(s) in question were not sold as clearance items. For more information, please read our refund policy.